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Manager View 360. Feedback to managers: A review and comparison of multi-rater feedback instruments
The Center for Creative Leadership, a non-profit educational institution, conducted a survey of multi-rater instruments that give feedback to managers. This publication includes descriptions of 360-degree assessment instruments that meet the following criteria:
- Publicly available;
- Provide multi-rater feedback;
- Have managers/leaders as a target audience;
- Have a scaling method that permits assessment of a subject along a psychological continuum;
- Conforms to APA/AERA/NCME Standards which makes the psychometric information available to potential users including scale development, administration/scoring, intended uses, appropriate populations, norms, reliability & validity information, and cautions about probable misuses, misinterpretations, and adverse, unintended consequences of using the test.
This publication describes the multi-rater instrument developed and published by Organizational Performance Dimensions (OPD), Manager View/360. By comparing one's perception with those of peers, direct reports and one's manager, Manager View/360 provides an objective summary of your employee's strengths and areas of development along twenty competencies required for competitive performance. Manager View/360 is suitable for supervisory training, management development, training needs assessment, career development, and training evaluation. The software program in English and Spanish (Windows Version) allows for complete in-house administration, printing of the instrument, scoring, report generation. Full Internet administration is now available.
Scales:
COMMUNICATION
Listening, Two-Way Feedback, Oral Communication, Written Communication, Presentation, Vision/Goal Setting
TASK MANAGEMENT
Planning/Organizing, Delegation, Administrative Control/Follow-Up, Team Building, Performance Evaluation, Performance Management
INTERPERSONAL/TEAM
Rewarding/Recognizing Performance, Interpersonal Sensitivity, Negotiation/Conflict Management, Coaching/Development, Leadership/Influence, Employee Involvement
PROBLEM SOLVING
Strategic Problem-Analysis, and Decisiveness/Judgment
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